Information you provide directly
Most information ASCA collects is used only to help us better serve our members and customers. We collect and use information that, alone or in combination with other information, could be used to identify you in order to deliver our products and Services, process Applications to join programs, inform you of various opportunities and provide support for our products and Services.
In most cases, we will only obtain personally identifiable information if you voluntarily provide it to us when you interact with us or one of our Services, including but not limited to those described below.
Account and profile creation
A number of our Services enable users to create accounts or profiles. In connection with these Services, we will ask for you to provide certain information about yourself to set up the account or profile.
For example, you may provide us with your name, email address, mailing address, phone number, credentials, job title, organization or company affiliation and credit card number (if a purchase is made) when you apply for ASCA membership or the ASCA Affiliate Program. You may submit similar information if you register to attend our annual conference, a seminar or webinar; register for our email lists or newsletters; ask to download content (such as a brochure or white paper); submit an inquiry; or request a demonstration of our products or Services. If you log in to our Websites or Applications, you may be asked to provide your email address or member ID and a personal password. If you apply for continuing education credits, we will collect your name, state and professional license number. If your organization or company has applied for membership in ASCA or the ASCA Affiliate Program, your information may be added to our database as part of that registration, even if you have not visited our Websites or Applications. If you have been registered by your organization, please keep in mind that you may opt out of communications as described under the section labeled "Choices Regarding Your Information" below.
Moreover, when you create a profile in a member community on our Website (www.ascaconnect.org) or in our ASCA Meetings mobile Application, we will collect the information that you elect to upload to your profile, such as a biography, your education and job history and company or organization information. We also collect information that is provided, posted or uploaded by users to the member community or mobile Application. We do not control the content that users post. You should carefully consider whether you wish to submit Personal Data and whether you wish to make your profile available to other users, and you should tailor any content you submit appropriately.
Purchase of Services
If you order a product or paid Service from us, we will ask for your name, contact information, shipping and billing address(es) and credit card information to process your order.
Customer Service inquiries
If you contact our customer Services team to discuss a product or Service, make an inquiry or lodge a complaint, we will collect information from you regarding the Service you require from ASCA. The information we collect will include your name and, depending on the nature of your inquiry, may also include your mailing address, phone number, email address and device identifier.
Communications
Some of our Services enable you to communicate with other people. Those communications will be transmitted and logged through our systems.
Information about your use of our Services
In addition to the information you provide to us directly, we will collect information about your use of our Services through software and other means ("automatically collected data"), such as the use of cookies, web beacons and other technologies, Internet Protocol (IP) address tracking/URL tracking and other tools (collectively, "tracking technologies").
Device information
As you interact with our Websites and Applications, we use Google Analytics or similar tools to collect information about your use of our Services, including what pages you visited and what other sites you used prior to coming to our Websites. We may collect IP addresses and other information, such as length of session, to improve our Services, report aggregate information to our advertisers and sponsors and aid in administering our systems, among other uses related to the Websites and Applications.
Cookies and similar technologies
ASCA also uses "cookies," which are small data files that are transferred to your computer when you visit a Website. Additionally, ASCA uses third-party advertising or Service providers that use cookies, web beacons or similar tools to serve ads on our Websites and track users across other Websites and over time.
These tools automatically identify your web browser when you visit one of our Websites and save your preferences and other information related to your use of our Services. If you do not want information collected through the use of cookies, you may turn off cookies in your browser; however, some areas of our Websites may not provide you with a personalized experience if you have disabled the use of cookies.
Information received from other sources
We may receive information about you from publicly available and third-party databases or Services that provide information about business people and companies, or from third parties from whom we have purchased information and combine this data with information we already have about you. This helps us to update, expand and analyze our records, identify new customers and provide products and Services that may be of interest to you. We will obtain your consent before contacting you if required by the law of the country in which you are located.